Privacy Policy

Last Updated: January 03, 2026

At My Expert Crew ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or interact with us as a plumbing, handyman, or home repair service provider.

By using our services or website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, service address, location details (e.g., pin code/area in Ludhiana or other cities), and any other details you provide when booking a service, contacting us, or filling out forms.
• Service-Related Information: Details about the plumbing, handyman, or repair issue (e.g., photos, descriptions), payment information (handled securely via third-party gateways), and appointment times.
• Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on site, and cookies or similar tracking technologies for improving user experience.

2. How We Use Your Information

We use the collected information to:

• Process and schedule your service requests (plumbing repairs, handyman jobs, etc.).
• Communicate with you about bookings, updates, technician arrival, and feedback.
• Process payments and issue invoices/receipts.
• Improve our services, website, and customer support.
• Send occasional promotional offers or service reminders (you can opt out anytime).
• Comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell your personal information. We may share it with:

• Our verified technicians, plumbers, or handymen assigned to your job (only necessary details for service delivery).
• Payment processors and service providers (under strict confidentiality).
• Legal authorities if required by law or to protect rights/safety.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, contact us at [your email/phone]. We may retain certain data as required by law.

6. Cookies and Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy, contact us at:

My Expert Crew
Email: myexpertcrew.online@gmail.com

Back to Home